Capacity Manager - Active SC Clearance Required | Remote | 6-month contract

YOU MUST HOLD CURRENT, ACTIVE SC CLEARANCE TO APPLY. APPLICATIONS WITHOUT ACTIVE SC CLEARANCE CANNOT BE CONSIDERED.

We are looking for an experienced IT Capacity Manager to support a major public-sector technology environment. You will ensure sufficient service, infrastructure and application capacity is available to meet current and forecast demand, reducing the risk of performance degradation and service outages.

The role will involve monitoring capacity and performance trends, identifying constraints before they affect live services and coordinating capacity planning across multiple technical teams.

Key responsibilities:

• Monitor infrastructure, application and service-capacity trends

• Identify capacity constraints, performance issues and operational risks

• Produce capacity forecasts and demand-growth plans

• Develop performance and utilisation reports and dashboards

• Complete capacity risk assessments and improvement plans

• Coordinate capacity planning across technical and operational teams

• Assess the capacity and resilience impact of major incidents

• Support recovery planning where service performance is affected

• Escalate capacity-related risks to operational and senior stakeholders

• Drive continual improvement across capacity-management processes

Essential experience:

• Current and active SC clearance

• Strong IT capacity-management or service-capacity experience

• Capacity forecasting, demand planning and utilisation analysis

• Infrastructure, application or cloud-service performance monitoring

• Production of capacity reports, dashboards and risk assessments

• Experience working across multiple technical and service-management teams

• Strong stakeholder engagement and risk-management skills

• ITIL-aligned service-management experience

Experience with tools such as ServiceNow, Splunk, Dynatrace, SolarWinds, Datadog, AppDynamics, Grafana, Power BI or Azure Monitor would be advantageous.

Previous experience within government, defence, justice or another large, highly regulated environment would also be beneficial.

Please only apply if you currently hold active SC clearance and can provide confirmation of your clearance status.