🌟 Job Opportunity: iQ Account Manager | UK 🌟
Location: Hertfordshire
Job Type: Full-Time | Permanent
Sector: ERP Software / Technology
Are you passionate about customer relationships, technology, and helping businesses grow?
We're looking for a driven and customer-focused iQ Account Manager to support organisations in maximising their use of ERP and business management software.
💼 About the Role
As an iQ Account Manager, you will manage a portfolio of customers who rely on ERP software to run their business operations - covering everything from finance and inventory to CRM, e-commerce, and business intelligence.
This is a dynamic role combining account management, solution consultation, and customer advocacy. You'll work closely with clients to support their digital journey, introduce new capabilities, and ensure long-term success.
🧩 Key Responsibilities
-
Build and maintain strong relationships with assigned customers
-
Serve as the primary point of contact and trusted advisor
-
Identify business needs and recommend tailored software solutions
-
Prepare proposals and support product/service introductions
-
Lead annual service reviews to ensure satisfaction and drive improvement
-
Collaborate with internal teams to resolve queries and deliver customer value
-
Maintain accurate reporting and CRM records
-
Support marketing efforts and contribute to customer success stories
✅ What We're Looking For
Required:
-
Diploma in Accounting, Sales, Marketing, or a related field
-
Full, clean UK driver's licence
Preferred:
-
Strong interpersonal and communication skills
-
A structured, methodical work approach
-
Customer-first mindset and the ability to build rapport with senior stakeholders
-
Familiarity with ERP or accounting software
-
Track record of meeting targets and managing multiple accounts
This opportunity is ideal for someone starting out in the commercial world who has a passion for technology and enjoys working directly with clients.