About this role
Immediate Contract Opportunity - IT Service Desk Analyst - Glasgow (onsite)
I am working with a busy Service Desk team in central Glasgow looking for an additional IT Service Desk Analyst for an immediate contract role. This is a fully onsite position, ideal for someone who enjoys working in a busy office and providing hands-on support across a range of Microsoft technologies.
I am therefore keen to speak with someone who has
- Solid background in 1st and 2nd line support
- Strong working knowledge of Microsoft 365 (Exchange Online, Teams, SharePoint)
- Experience with Active Directory / Azure AD and Intune
- Familiarity with Remote Desktop Services and business application support
- Ability to manage and prioritise tickets effectively
- Excellent communication and customer service skills
Main responsibilities:
- Troubleshooting hardware and software issues across desktops, laptops and peripherals
- Administering Microsoft 365 and Intune environments
- Supporting users with SharePoint and other business tools
- Logging and managing incidents via a ticketing system
- Working collaboratively with IT colleagues to maintain service quality
Sounds like you? Apply now for immediate consideration!
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Contract Type
Contract
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Specialism
Technology
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Working pattern
Full Time
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Job ref
BBBH135164
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Expiry date
20 November 2025
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Job duration
3 months
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