About this role
Service Desk Analyst
We urgently require a Service Desk Analyst for our prestigious client on an initial 6 months contract
Responsibilities -
- Initial triage of tickets, logging tickets in Remedy with all relevant detailed informatio, identifying issues and applying fix if known
- Escalating tickets to relevant team if unable to resolve
- Password resets for various systems including Active Directory.
- Updating drivers on laptops, investigating faults within applications
- Supporting Audio Visual equipment based on Microsoft Teams
- Supporting desk setups, desk side support visits to end users
This role is INSIDE IR35 and requires being on client site in Hampshire 5 days per week.
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Contract Type
Contract
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Specialism
Technology
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Working pattern
Full Time
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Job ref
BBBH133078
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Expiry date
08 July 2025
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Job duration
6 months

Your consultant is
Grant Clements
Consulting Director
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Email
[email protected] -
Phone
07925 035 555 -
LinkedIn
Connect with Grant
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Technology
Whether you’re starting out in Technology or are a long-standing professional, you need a recruitment agency that leads the way, rather than follows. We promise you’ll receive a dynamic, forward-thinking hiring partner with a team of recruitment consultants who are devoted to the Technology sector.  
To provide you with specialised support, our Technology team is split into seven technical sectors – Software Technology, Cyber & Information Security, IT Infrastructure & Datacentre, Enterprise Architecture & Cloud, Digital & Business Transformation, and Go-to-Market. 


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