IT Support Engineer - MSP Environment

I'm working with a growing Managed Service Provider that's looking for an IT Support Engineer to join their team. This role offers variety, exposure to a wide range of technologies, and the chance to develop your skills in both traditional infrastructure and modern cloud platforms.

What you'll be doing:

• Providing hands-on technical support across servers, networks, cloud services, and end-user devices

• Troubleshooting and resolving issues quickly while keeping customers updated in plain, clear language

• Managing multiple priorities and projects to deadlines

• Building relationships with clients, colleagues, and suppliers to deliver excellent service

Tech you'll get exposure to:

• Microsoft Windows, Windows Server (2008-2019), Exchange, and Mac OS

• Cloud technologies including Office 365, SharePoint, Teams, and Azure

• Mobile device management (Intune, iOS, Android, Windows)

• Firewalls, security, web filtering, and remote monitoring/support tools

What we're looking for:

• Previous IT support experience, ideally within an MSP environment

• Strong problem-solving skills with the ability to stay calm under pressure

• Confident communicator with customers at all levels

• Organised, adaptable, and eager to keep learning

This MSP values teamwork, flexibility, and professional growth, if you're keen to develop your skills while working in a collaborative environment.