🌟 Account Manager

📍 Southampton, UK (Hybrid)

Are you passionate about building strong client relationships and helping businesses grow? We're looking for a driven Account Manager to join our Customer Success team and become the trusted partner for a portfolio of clients.

If you have a track record in account management or sales and want to take your career to the next level, this could be the perfect opportunity. 🚀

💼 The Role

As an Account Manager, you'll be the key point of contact for customers - their advisor, advocate, and go-to person for ensuring they get the most from their solutions. You'll also spot opportunities to introduce new services and drive growth.

What you'll do:
✅ Build and maintain strong relationships with senior stakeholders and business owners
✅ Conduct regular business reviews & customer meetings
✅ Present tailored proposals for new requirements
✅ Introduce new products & services that add real value
✅ Collaborate with internal teams to deliver exceptional service
✅ Hold annual service-level reviews with assigned clients
✅ Achieve performance targets (revenue, engagement, retention)
✅ Support marketing campaigns & initiatives
✅ Develop case studies and customer success stories

🙌 About You

You'll enjoy working with people, have a customer-first mindset, and thrive in a role where you can combine relationship building with commercial success.

Skills & Experience:

• 2+ years in sales, account management, or customer success

• Strong understanding of accounting software & business processes

• A proactive, "can do" attitude with a systematic approach

• Excellent communication skills (written & verbal)

• Ability to manage priorities under pressure

• Full UK driving licence

Bonus if you have:
🎓 A qualification in Accounting, Sales, or Marketing
🏆 A proven track record of hitting and exceeding targets

🎁 Benefits & Perks

We believe people do their best work when they're supported both professionally and personally. That's why we offer:

✨ Competitive salary with clear progression opportunities
✨ Private healthcare to support your wellbeing
✨ Flexible working to balance life & work
✨ Pension contributions to invest in your future
✨ Exercise reimbursement - gym, golf, or your chosen activity
✨ 25 days' holiday + bank holidays
✨ A fun, social culture with regular team events, outings & activities

🚀 Ready to Elevate Your Career?

If you're looking for a role where you can make a real impact, build trusted client relationships, and grow your career in a supportive and forward-thinking environment, we'd love to hear from you.

👉 Apply today to become our next Account Manager!